• TERMS & CONDITIONS •
1. Introduction
Welcome to Krafts Officially website - kraftsofficially.odoo.com By accessing our website and making a purchase, you agree to follow these Terms and Conditions. Please read them carefully before placing an order.
2. Products
Our wooden printing blocks are handcrafted and designed for use on fabric, paper, and other craft surfaces.
Our fabric colors are specially formulated for fabric printing and painting. They are water-based and non-toxic.
Our poster colors are designed for paper-based artwork and should not be used on fabrics.
Users must follow the provided usage instructions for the best results.
3. Orders & Payments
You can place an order through our website.
Payments are securely processed through Razorpay and can be made using:
• UPI
• Debit/Credit Cards
• Net Banking
Your order is confirmed only after successful payment.
We do not store any payment details. All transactions are handled by Razorpay’s secure & trusted payment gateway.
4. Shipping & Delivery
We deliver across India ...
Shipping charges depend on the delivery location and will be shown at checkout.
Orders are Delivered 7-10 business days . Delivery time varies depending on the courier service.
We are not responsible for delays caused by the courier service.
5. Returns, Refunds & Cancellations
Returns:
Returns are accepted only for damaged or defective products.
Customers must request a return at that Day when receiving the order.
To initiate a return, contact us at [your email/phone number] with order details and product images.
Note : If the product is found to be broken or defective, the customer will still be responsible for the shipping charges. However, the company will refund only the cost of the product from the order.
Refunds:
Once the return is approved, refunds will be processed within [ 5-7 business days].
Refunds will be credited back to the original payment method via Razorpay.
If the refund is delayed, please check with your bank or Razorpay support.
Cancellations:
Orders can be canceled within 24 hours of placing the order.
If the order has already been shipped, cancellation is not possible.
6. Privacy & Security
We value your privacy and ensure that your personal information is kept secure.
Payments are processed through Razorpay’s encrypted gateway, ensuring full security.
We do not sell or share your personal data with third parties.
7. Intellectual Property
All content, including images, text, and logos on our website, belongs to Krafts Officially.
Unauthorized use, reproduction, or distribution is strictly prohibited.
8. Limitation of Liability
We are not responsible for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.
We are not liable for issues caused by third-party services (e.g., courier delays, Razorpay payment failures).
9. Changes to Terms & Conditions
We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page.
10. Contact Us
For any queries, please contact us at:
✉️ Email : kraftsofficially@gmail.com
📞 Phone : +91 7817886037