• PRIVACY POLICY •

1. Introduction

At Krafts Officially, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website (kraftsofficially.odoo.com) and make a purchase. By using our website, you agree to the practices described in this policy.

2. Information We Collect

When you place an order or interact with our website, we may collect the following types of information:

a) Personal Information

Full Name

Phone Number

Email Address

Shipping & Billing Address

b) Payment Information

Payments are securely processed through Razorpay.

We do not store your debit/credit card details or banking information.

c) Website Usage Data

We use cookies and similar tracking technologies to enhance your browsing experience.

This includes IP addresses, browser type, and pages visited.

3. How We Use Your Information

We collect your information to:

Process and deliver your orders efficiently.

Send order confirmations, invoices, and shipping updates.

Provide customer support for queries or issues.

Improve our website, services, and user experience.

Send promotional offers (only if you opt-in).

4. Payment Security

All payments are processed through Razorpay, which follows PCI-DSS compliance to ensure secure transactions.

We never store or have access to your debit/credit card or banking details.

For any payment-related issues, please contact Razorpay support directly.

5. Cookies & Tracking

We use cookies to personalize and improve your experience.

You can disable cookies in your browser settings, but some features may not work properly.

Third-party services (e.g., analytics tools) may also use cookies to track website performance.

6. Data Protection & Sharing

We do not sell, trade, or share your personal information with third parties.

Your data is secured using encryption and secure servers.

We may disclose information if required by law enforcement or to prevent fraud.

7. Third-Party Links

Our website may contain links to third-party sites (e.g., Razorpay, courier tracking pages).

We are not responsible for their privacy policies or security practices.

8. Updates to Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page, and we encourage you to review it periodically.

9. Your Rights

You have the right to:

Access the personal data we have about you.

Modify or update your details.

Request deletion of your data (subject to legal obligations).

10. Contact Us

If you have any questions or concerns regarding our Privacy Policy, feel free to reach out:

✉️ Email: kraftsofficially@gmail.com

📞 Phone: +91 7817886037